To download mymedicis from a mobile device, click here.
You can also go to your phone’s app store (iOS or Android) and search for mymedicis.
To download mymedicis from a mobile device, click here.
You can also go to your phone’s app store (iOS or Android) and search for mymedicis.
The mymedicis app is completely free and intended for all our customers who have signed a medicis health insurance contract.
To use the mymedicis app, your smartphone must have a minimum specification of IOS 8 or Android 4.4.
To find out which version of the app you have, refer to the settings 
in the top left of the app. The version number is at the bottom of the page.
To activate mymedicis app, just enter your Foyer customer number.
You can find your Foyer customer number on your customer card or on your insurance policy.
If you encounter any problems with the app, contact technical support by email at: mymedicis@foyer.lu
You can change the language to French, English or German in the application settings .
By default, the application uses the language of your phone, if it is one of the languages available.
To ensure that your claim is processed quickly and effectively, a single claim may not exceed 20 documents.
If your supporting document is a CNS (Caisse Nationale de Santé – National Health Service) breakdown, you will speed up the processing of your claim by ticking the “Benefit statement CNS” option.
A claim cannot be accessed in the application once it is sent. The application welcome page shows your claim history. It only shows the date on which the claim was sent and the number of documents attached.
The mymedicis application does not store any documents. With the exception of Foyer Santé managers, who receive the claim for the reimbursement of healthcare expenses, no-one can access the documents sent from your smartphone.
No, applications for the coverage of medical expenses (hospital, dentist, etc.) are made via MyFoyer, your customer space.
Yes, you just need to identify yourself via your customer number, like any other Foyer customer. Please ensure however that you do not connect using your company’s number.
Do you have any questions about your reimbursements for healthcare expenses?